Terms & Conditions

 

Welcome to Otrom Labs (“we,” “our,” “us”). By using our website, services, or purchasing products through Otrom Labs (the “Site”), you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully.

If you do not agree with these Terms, you must discontinue use of the Site immediately.


1. Eligibility

  • You must be at least 18 years old to use this Site.

  • By using the Site, you represent and warrant that you are legally able to enter into a binding agreement.


2. Medical Disclaimer

  • All information provided on this Site is for educational and informational purposes only.

  • It is not intended as a substitute for professional medical advice, diagnosis, or treatment.

  • Always seek the advice of a qualified physician or healthcare provider before making medical decisions.

  • Otrom Labs does not practice medicine and does not provide personalized medical consultation through this Site.


3. Products & Services

  • Otrom Labs provides information and may facilitate the sale of healthcare, pharmaceutical, and wellness products.

  • Availability of products is subject to change without notice.

  • We do not guarantee that a product listed will always be in stock or available for delivery in your area.


4. Orders, Payments & Refunds

  • By placing an order, you agree to provide accurate and complete information.

  • All payments must be made through the secure payment gateway provided.

  • Pricing and availability may change without notice.

  • Refunds will be processed in accordance with our Refund & Cancellation Policy [link to policy].


5. User Accounts

  • Certain features may require creating an account.

  • You are responsible for keeping your account details and password confidential.

  • You are liable for all activities conducted through your account.

  • Otrom Labs reserves the right to suspend or terminate accounts if fraudulent, abusive, or unlawful activity is suspected.


6. Use of the Site

You agree not to:

  • Use the Site for any unlawful purpose.

  • Misuse the Site for fraudulent orders, spam, or hacking.

  • Copy, reproduce, or distribute content without authorization.

  • Introduce viruses, malware, or harmful technologies.


7. Intellectual Property

  • All trademarks, content, logos, product descriptions, and materials on the Site are the exclusive property of Otrom Labs.

  • Unauthorized reproduction, copying, or commercial use is strictly prohibited.


8. Third-Party Links & Services

  • The Site may contain links to third-party websites.

  • Otrom Labs is not responsible for the content, accuracy, or practices of third-party websites.

  • Use of third-party services is at your own risk.


9. Privacy & Data Protection

  • We value your privacy and handle personal information in accordance with our Privacy Policy [link to policy].

  • By using the Site, you consent to the collection, storage, and use of your data as described in our Privacy Policy.


10. Limitation of Liability

  • Otrom Labs shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of the Site, products, or services.

  • We do not guarantee uninterrupted or error-free operation of the Site.

  • Users accept full responsibility for decisions made based on information provided by the Site.


11. Indemnification

You agree to indemnify and hold harmless Otrom Labs, its employees, officers, and partners from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.


12. Changes to Terms

  • Otrom Labs reserves the right to modify these Terms at any time.

  • Updates will be posted on this page with a revised “Last Updated” date.

  • Continued use of the Site after updates constitutes acceptance of the revised Terms.


13. Termination

  • We may suspend or terminate your access to the Site at any time, with or without cause, and without liability.

  • Upon termination, your right to use the Site ceases immediately.


14. Governing Law & Jurisdiction

  • These Terms are governed by the laws of [Insert Country/State, e.g., India].

  • Any disputes shall be resolved exclusively in the courts of [Insert Location].